INTERBIZ Support Services
Professional Company, Personal Touch
Interbiz Support Services is owner operated and our close-knit team offer the personal touch, often missed by one sized fits all approach offered by the big box solutions. This allows us to be dynamic and nimble, offering fast and flexible solutions, be that in the scoping of solutions through to deployment or in our ability to test and learn and evolve the services offered by you to your clientele.
What Interbiz Support Services Deliver
Channels Serviced
- Inbound & Outbound Voice
- Messaging / Chat / Bots
- Email / Web Forms
- Social Channels
- Knowledge Bases / Help Centres
Lines Of Business
- New Acquisition
- Welcome / On Boarding
- In Life / CS / Billing / Tech
- Upgrades / Retentions
- Win Back
Sectors Serviced
- Retail
- Utilities
- Delivery On Demand
- Telco
- Travel & Hospitality
- Home Entertainment
About Us
Great experiences don’t happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable. Interbiz Support Services is the industry leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.
Our Core Services
World class customer service
support at 60% of onshore prices.
Our highly skilled work force will live
your brand values whilst servicing
your clients over the phone or via
digital channels such as chat,
messaging, email and social care.
Leveraging our extensive partner
network, Do It BPO offers solution
scoping, solution design,
implementation and enhancement
of solutions as either a standalone
solution or in partnership with
labour procurement
Interbiz Support Services can be your one stop
shop to your contact centre and
support by providing human
element of your BPO needs and the
customer engagement systems to
service your customers in a modern
omni-channel set up.
Our Mission and Values
To set the standard in our industry through unparalleled care for our clients, customers, and people Our Mission represents what we do each day. This is more than a set of business words, because our Mission reflects who we are at our core, a people-focused business of dedicated professionals